Ethical Principles

Ethical Principles

Commitments to the Kонсультируемый

Effective Date: March 21, 2026

These Terms of Use govern the use of the website exi-care.com and services provided by Philopraxis OÜ (Vägeva tee 43/1, Peetri alevik, Rae vald 75312, Harju maakond, Estonia).

By using the website, you confirm your agreement with these Terms. If you disagree with any provision, please do not use the website.

1. Services

Philopraxis OÜ offers the following services through the website exi-care.com:

  • Subscription that provides a 25% discount on all available events

  • Selling tickets for in-person and online events

  • Access to online courses

We reserve the right to modify, suspend, or discontinue any service with advance notice to users.

2. Registration and Account

Creating an account may be required to purchase services. You commit to:

  • Provide accurate and current data at registration

  • Independently ensure the confidentiality of login data

  • Promptly notify us of any unauthorized access to your account at contact-info@exi-care.com

We have the right to block or delete an account in case of violation of these Terms.

3. Payment and Prices

All prices are quoted in euros and include applicable taxes. Payments are processed through the Stripe payment service. Philopraxis OÜ does not store payment card data.

Philopraxis OÜ reserves the right to change prices. Changes do not affect already paid orders.

4. Subscription

The subscription is arranged under the terms indicated on the website and provides a 25% discount on all available payment options for events.

  • The subscription discount is provided only to the subscriber and cannot be transferred to other persons

  • The subscription is valid from payment until the end of the paid period

  • Automatic renewal of the subscription is performed unless the user cancels it before the end of the current period

  • You can cancel the subscription at any time in the account settings

5. Event Tickets

After successful payment, the ticket is sent to the email address you provided.

  • The ticket is valid for one visit

  • Transfer of the ticket to third parties is permitted unless otherwise stated for the sale of a specific event

  • In case the event is canceled by the organizer, the ticket cost is refunded in full

  • Refund for other reasons is carried out in accordance with section 7 of these Terms

6. Online Courses

Access to an online course is granted after successful payment. Unless otherwise specified, access is provided for the duration indicated on the course page.

  • Course materials are intended for personal use only

  • Recording, copying, and distribution of course materials without permission is prohibited

  • Access to the course is tied to the account and cannot be transferred to another person

7. Refunds

Refund conditions are determined in accordance with applicable Estonian and EU consumer rights legislation.

  • Digital content (online courses): the right to withdraw from the contract applies within 14 days from purchase, unless you start using the content. By viewing materials, you confirm the waiver of the right to a refund

  • Event tickets: refund is possible at least 48 hours before the event starts. In case of event cancellation — full refund

  • Subscription: unused remainder of the current period is not refunded

To request a refund, contact us at contact-info@exi-care.com with your order number.

8. Intellectual Property

All content on the exi-care.com website — texts, images, logos, course materials — is the property of Philopraxis OÜ or used with legal grounds. Reproduction, distribution, or creation of derivative materials without written permission is prohibited.

9. Limitation of Liability

Philopraxis OÜ is not liable for indirect damages, lost profits, or damages arising from the use or inability to use the site and services.

The total liability of Philopraxis OÜ to the user does not exceed the amount paid for the respective service.

This limitation does not apply in cases where liability cannot be limited under applicable law.

10. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Republic of Estonia. Disputes are subject to review in Estonian courts.

Consumers residing in the EU have the right to use the European Commission's online dispute resolution platform: https://ec.europa.eu/consumers/odr

We strive to resolve disputes out of court — please first contact us at contact-info@exi-care.com.

11. Changes to the Terms

We may update these Terms. The current version is always available on the exi-care.com website. Continuing to use the website after changes are posted means your agreement with the updated Terms. In case of significant changes, we will notify you by email.

12. Contacts

Philopraxis OÜ

Vägeva tee 43/1, Peetri alevik, Rae vald 75312, Harju maakond, Estonia

E-mail: contact-info@exi-care.com

Effective Date: March 21, 2026

These Terms of Use govern the use of the exi-care.com website and the services provided by Philopraxis OÜ (Vägeva tee 43/1, Peetri alevik, Rae vald 75312, Harju maakond, Estonia).

By using the website, you confirm your agreement with these Terms. If you disagree with any provisions, please do not use the website.

1. Services

Philopraxis OÜ provides the following services through the exi-care.com website:

  • Subscription offering a 25% discount on all available events

  • Sale of tickets for in-person and online events

  • Access to online courses

We reserve the right to modify, suspend, or discontinue any service with prior notice to users.

2. Registration and Account

Creating an account may be required to purchase services. You agree to:

  • Provide accurate and up-to-date information during registration

  • Independently ensure the confidentiality of login information

  • Immediately notify us of any unauthorized access to your account at contact-info@exi-care.com

We have the right to block or delete an account in case of violation of these Terms.

3. Payment and Prices

All prices are listed in euros and include applicable taxes. Payment is processed through the Stripe payment service. Philopraxis OÜ does not store payment card data.

Philopraxis OÜ reserves the right to change prices. Changes do not affect already paid orders.

4. Subscription

Subscriptions are made under conditions specified on the website and provide a 25% discount on all available payment options for events.

  • Discount with subscription is available only to the subscriber and cannot be transferred to other individuals

  • Subscription is active from the moment of payment until the end of the paid period

  • Automatic renewal of subscription is carried out unless the user has canceled it before the end of the current period

  • Subscription can be canceled at any time in account settings

5. Event Tickets

After successful payment, the ticket is sent to the email address you provided.

  • The ticket is valid for one entry

  • Transfer of the ticket to third parties is allowed unless otherwise specified when selling a specific event

  • In case of event cancellation by the organizer, the ticket cost is refunded in full

  • Refunds for other reasons are carried out according to section 7 of these Terms

6. Online Courses

Access to an online course is granted after successful payment. Unless otherwise stated, access is granted for the period specified on the course page.

  • Course materials are intended solely for personal use

  • Recording, copying, and distribution of course materials without permission is prohibited

  • Access to the course is linked to an account and cannot be transferred to another person

7. Refund Policy

Refund conditions are determined in accordance with applicable Estonian and EU consumer rights legislation.

  • Digital Content (Online Courses): The right to withdraw from the contract is valid within 14 days from the purchase, provided you have not started using the content. By starting to view the materials, you confirm your waiver of the right to a refund

  • Event Tickets: Refunds are possible at least 48 hours before the event begins. In case of event cancellation — full refund

  • Subscription: The unused portion of the current period is non-refundable

To request a refund, contact us at contact-info@exi-care.com with your order number.

8. Intellectual Property

All content on the exi-care.com site — texts, images, logos, course materials — is owned by Philopraxis OÜ or used legally. Reproduction, distribution, or creation of derivative materials without written permission is prohibited.

9. Limitation of Liability

Philopraxis OÜ is not liable for indirect damages, lost profits, or damage arising from the use or inability to use the site and services.

The total liability of Philopraxis OÜ to the user does not exceed the amount paid for the relevant service.

This limitation does not apply in cases where liability cannot be limited under applicable law.

10. Applicable Law and Dispute Resolution

These Terms are governed by the laws of the Republic of Estonia. Disputes are to be resolved in Estonian courts.

Consumers residing in the EU have the right to use the European Commission's online dispute resolution platform: https://ec.europa.eu/consumers/odr

We strive to resolve disputes informally — please first contact us at contact-info@exi-care.com.

11. Changes to Terms

We may update these Terms. The current version is always available on the exi-care.com website. Continued use of the site after the publication of changes signifies your agreement to the updated Terms. In the event of significant changes, we will notify you via email.

12. Contact

Philopraxis OÜ

Vägeva tee 43/1, Peetri alevik, Rae vald 75312, Harju maakond, Estonia

E-mail: contact-info@exi-care.com

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